- Website Design
- Domain Registration
- Web Hosting
- Internet Marketing
- E-commerce Solutions
- Web Development
- Network Consultancy Services
- Multimedia Solutions
- Offset Printing
- Large Format Printing
- Branding and PR
- Television and Radio
Web Hosting FAQ
| 1.) What is Web Hosting? Hosting (also known as Web site hosting, Web hosting, and Webhosting) is the business of housing, serving, and maintaining files for one or more websites. More important than the computer space that is provided for website files is the fast connection to the Internet. Most hosting services offer connections on T1 lines. Typically, an individual business hosting its own site would require a similar connection and it would be expensive. Using a hosting service lets many companies share the cost of a fast Internet connection for serving files. |
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| 2.) Why ClickEx.net? The following are the top Fourteen questions to ask your web host (according to Internet Magazine, 2003) and our answers: |
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3.) How much is this going to cost
me? Standard Web Hosting Deluxe Web Hosting All of our plans include: FrontPage Support. FTP Access. Personal CGI Bin. All email accounts include optional forwarding and auto response. Unlimited Free Technical Support. Traffic Analysis Reports. Standard Guestbook and Feedback Form. Hit Counter. |
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| 4.) What's your name? Can I ask for you
personally? You may always ask for your contact personally. Our support center is fairly small. However, we see this as an advantage. Our support personnel are a close-knit group that communicate freely with one another. You will never talk to one representative who promises you one thing, only to talk to another who contradicts the first. Moreover, we pride ourselves on being available to our clients, even at the executive level. |
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| 5.) Do you offer around the clock
support, and how much will it cost me? We offer 24/7 network monitoring. Unfortunately, ClickEx.net is not yet able to offer 24/7 phone support. We do, however, provide an 800 number to all our customers and are readily available from 9am to 5pm Monday through Saturday. All technical support services at ClickEx.net are free of charge. |
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| 6.) What are the restrictions on
content? ClickEx.net reserves the right to refuse service to anyone. Sites that may be refused include pornographic sites, sites inciting racism or hatred, and sites depicting excessive graphic violence. |
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| 7.) How much space do I get? Our more popular packages offer between 400MB and 800MB of storage, however more storage is certainly available. Dedicated servers (servers that host ONLY your website) are also available for those sites that need extensive storage. |
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| 8.) What kind of security features can I
choose from? Password protected directories are available to all of our hosting customers. Our secure servers boast SSL--secure socket layers. Websites interested in developing e-commerce, creating product databases, and allowing credit card transactions will need deluxe hosting. |
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| 9. ) How much hosting experience does
your company have? We have been hosting websites for over five years. |
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| 10.) Can you transfer my existing domain
name and/or content? Yes, both, unless you are under contract with another company that prevents this. |
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| 11.) How much room is there for growth,
and will it be any hassle? At ClickEx.net, there is plenty of room for growth. The migration between our packages is seamless. |
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12.) Do you offer FTP access? What specific software do you support? We support FrontPage extensions. Our secure servers support PHP and Perl scripting and MySQL database capabilities. You will also have a personal CGI-bin supporting your website scripts. Our hosting can support extensive e-commerce capabilities from small, home-based sites to corporate solutions. |
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13.) What assurances will I get in
the way of redundancy? |
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14.) Can I use scripting on my site,
and is it okay to conduct e-commerce? |
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15.) Will my content be backed up
regularly? |
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16.) Can I order regular traffic
analysis reports? |
